Diane Scully
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Changing rating to 1 star. The $1 drink deal says it applies to 2 drinks for $1 each. But every time I get 2, the second drink rings in at full price. It has never done this before the latest update. Always been able to get both drinks for $1 each in one order. Even the verbage on the deal states that! The interface is not user friendly and has way too many steps to place an order. If you're trying to encourage people to use the app to save time and labor then make it more streamline!
81 people found this review helpful
McDonalds USA, LLC
May 3, 2024
Diane we are looking into the offer set up and are working to resolve it.
Tammy S.R.S.
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For the past WEEK, every single time I try and order through this app, it said, "Sorry, we're having issues on our end, try again later or go inside" or something along those lines. The first 2 times, the store wouldn't honor the online deal, even though it was YOUR app screwing up, not anything I'D done. I've even UNinstalled and REinstalled the app with no results. Extremely frustrating and infuriating, especially when you're trying to go through the drive-thru and can't!
70 people found this review helpful
McDonalds USA, LLC
April 30, 2024
Tammy, since uninstalling/reinstalling the app didn't work. let's connect here: https://www.mcdonalds.com/us/en-us/feedback.html
Sean Aguilar
Bare minimum for a, "functional" app No ordering ahead. No cancelling or changing if you make a mistake even though they won't start making your order until you're at the counter or drive through, (not interchangable). Can't remove the horrible locations, (we all know some). You can favorite but I live near a garbage location so constantly have to change. Not intuitive. Clunky. Several clicks to do simple things. Should be scrapped and tried again.
23 people found this review helpful
McDonalds USA, LLC
May 11, 2024
Sean, we want things to be as easy as possible for you. let's talk about it here: https://www.mcdonalds.com/us/en-us/feedback.html