Christian Martinez
No joke, McDonald's actually has the cleanest, most efficient app of all food-ordering apps. It's very fast, every option is right where you need it at the moment you think to search for it, e.g. you can immediately upgrade an item to the full meal with a button press, as opposed to grubhub where every permutation of a possible order is splayed out as a separate item. Anyway, this is the opposite of what you might expect, so as a software engineer I just had to leave a review.
129 people found this review helpful
Diane Scully
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Changing rating to 1 star. The $1 drink deal says it applies to 2 drinks for $1 each. But every time I get 2, the second drink rings in at full price. It has never done this before the latest update. Always been able to get both drinks for $1 each in one order. Even the verbage on the deal states that! The interface is not user friendly and has way too many steps to place an order. If you're trying to encourage people to use the app to save time and labor then make it more streamline!
25 people found this review helpful
McDonalds USA, LLC
May 3, 2024
Diane we are looking into the offer set up and are working to resolve it.
Tammy S.R.S.
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For the past WEEK, every single time I try and order through this app, it said, "Sorry, we're having issues on our end, try again later or go inside" or something along those lines. The first 2 times, the store wouldn't honor the online deal, even though it was YOUR app screwing up, not anything I'D done. I've even UNinstalled and REinstalled the app with no results. Extremely frustrating and infuriating, especially when you're trying to go through the drive-thru and can't!
34 people found this review helpful
McDonalds USA, LLC
April 30, 2024
Tammy, since uninstalling/reinstalling the app didn't work. let's connect here: https://www.mcdonalds.com/us/en-us/feedback.html